Store Policies

Payment
We accept major credit cards including Visa, Mastercard, Discover, and American Express.
All prices in the Pari Desai online store are in U.S. dollars. The exact exchange rate that you will pay is determined by the bank that issued your credit card.
Shipping
Within the continental U.S. we offer ground shipping and express shipping with UPS. For Alaska, Hawaii and Puerto Rico we offer express shipping with UPS. Please allow 1-2 business days for processing plus 1-5 days for ground service. For express service please allow 1-2 business days for processing and an additional 2-3 days for delivery.

Sales tax within the U.S. will only be charged on orders shipped to California and will be included in your order total.

To Canada we offer UPS Saver Express shipping. Please allow 1-2 business days for processing and an additional 1-3 days for delivery. Canadian taxes and import duties will be charged on orders shipped to Canada and will be included in your order total.

Worldwide we offer express or expedited shipping with UPS depending on your location. Please allow 1-2 business days for processing and an additional 1-5 days for delivery. International delivery times will vary based on delivery zone. Please select the country you would like your order shipped to in the shipping calculator in your shopping bag to see available shipping services and estimated delivery times.

For our international customers outside of the U.S., please be aware that our shipping fees do not include international taxes & duties levied by your country’s customs which may be payable by you upon delivery. Payment may be necessary to release your order from customs upon arrival. If the package is forfeited at customs due to non-payment of taxes and tariffs , the customer will be responsible for the cost of return shipping to the U.S. Please contact customercare@paridesai.com with any questions before placing your order.

All shipping delivery times are estimates and not guaranteed.

When placing your order, please review your shipping information carefully. We are not responsible for lost or missing orders that result if an incorrect or partial address is provided.

Once your order has been shipped, a confirmation email with be sent to you which will include the tracking number of your shipment. Any damages to items that occur during shipment or customs clearance are the responsibility of the carrier.
Exchanges
For full priced items there are no refunds but we do offer an exchange within 7 days of receipt. Discounted items purchased on sale are final and are not eligible for return or exchange. Please request for exchange approval by emailing customercare@paridesai.com within 7 days of receiving your order and briefly explain why you wish to exchange the item(s). Please note returned merchandise must be in perfect condition, unworn, undamaged with all original tags and in original packaging.

In the event of a difference between prices of the exchanged items, your account will be credited within 3 business days of our receipt of your return, less shipping charges. It may take up to an additional 10 days for the refund to show up on your account statement, depending on your credit issuer’s processing time. Please be aware shipping charges and international duties paid are non-refundable and you will be responsible for the cost of the return shipping. We do not accept any returns COD. Returns must be packaged and postmarked within 7 days of order reciept.

Pari Desai
Attn.: Customer Care
4470 W. Sunset Blvd. #190
Los Angeles, CA 90027

We recommend using an insured trackable courier to send returns as we are not responsible for items damaged or lost in transit. Our aim is for our customers to be fully satisfied with their purchase and shopping experience. Please contact customercare@paridesai.com with any questions or concerns, we are glad to help.
Privacy & Security
Paridesai.com uses secure processing called SSL Encryption Technology, which is the industry standard. SSL(Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet. Paridesai.com respects the account information our customers provide to us as private and confidential. We will never share your information with a third party.
Intellectual Property & Trademarks
All contents of this website are property of Pari Desai. This includes all marks, text, graphics, logos, buttons, icons, the “look and feel” of the site, images and photography. They are protected by United States and international copyright/intellectual property laws and it is prohibited to reproduce all or any part of this website except for your personal use.